I recently took an Air Asia flight from Chennai to Bangkok. This was my first experience with Air Asia and I was really happy with their service that I will travel again with them. Here are some comments/thoughts from my experience that other travelers might find useful.
1) Air Asia is ideal for budget travelers since they break-up all the cost components. You pay for water, food n beverages on flight, booking a seat, booking a seat with extra leg room, if you are planning to check in baggage (15 kg, 20 kg, 25 kg), if you are planning to carry sports equipment and the works. While this helps reduce the cost for the ultra light traveler and for the one who books online and in advance, it puts a little bit of stress on people who are aware of such breakups. For those people, it would be advisable to read the step by step manual on Air Asia site.
2) Water, Food n Beverages are expensive if you buy on the flight. For example, a 200 ml bottle of water is 30 baht (~60 INR). Either you carry it on your own or ensure you book it online for a cheaper price.
3) If you are tall like me (I am 6 foot 3), do ensure you take the seats with more leg room. Else, you are bound to be cramped in your normal seat and this will hurt if you are on a long flight.
4) Same with baggage weight. Weigh in advance from home and book online to get a cheaper deal. Cabin baggage limits are 7 kilos with one hand bag or laptop bag. They are pretty strict about cabin bag weight and size.
5) The airline in-flight crew and ground staff are also pretty helpful in case you are confused or need any help.
6) Web checkin if you can else you end up paying if you print your boarding pass at the counter.
Air Asia Check-in process
Web Check-in at home or print boarding pass at mobile kiosk in airport –> Drop your baggage at checkin counter and get your passport verified –> collect verification slip –> clear immigration –> clear security –> Board aircraft.
Air Asia Deals
Air Asia is one of the fastest growing airlines in the world and are very well connected in South East Asia. And in line with that standard, they offer some brilliant deals all year around and especially if you are booking in advance. Keep checking their website. To give you an example, you can get a Chennai – Bangkok return flight for INR 6,000 to 7,000, which is much lower than what you would pay for a domestic flight.
I was very happy with my Air Asia experience. I will definitely fly again with them.